A more strategic team
What does an MSP do and why partner with one?
Managed Service Providers, MSPs, deliver the technical expertise small and medium sized businesses need but at a much lower cost when compared to hiring IT staff. The MSP you partner with can recommend, install, and manage technology according to your business objectives and core competencies while ensuring your and your customer’s data is safe.
It is through this partnership that nearly 75% of U.S. small and medium sized businesses (SMBs) work with an MSP for some or all of their IT needs.
How can King Street Help YOU?
Our mission is to provide an IT experience beyond your Expectations
These are some of the services King Street Technology provides. Whether you are a small business that needs to update current systems and remain vigilant against threats or a medium sized business looking to outsource some of your IT departments workload, King Street Technology can partner with you to improve efficiency, security, and ROI.
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Value through protection
How King Street Technology can help your business
The IT department is often overlooked when it comes to fiscal planning. Whether it is a new email server, a new hire, or the latest in network security, may seem out of reach with your company’s annual budget. Here at King Street Technology, we provide tailored IT solutions to meet your security and business needs while also providing a better return on investment .
It management challenges
Internal Investment May Decrease Flexibility
Outside of simply finding qualified individuals, it can be difficult to remain agile as organizations invest in full-time IT staff with specific skills. Hiring new team members as new technologies shift into focus isn’t always strategic or effective. Therefore, many businesses partner with a managed services provider. MSPs assemble a top-tier team of engineers and IT specialists and then align these experts to the business and project objectives of their clients. These businesses extend IT teams with the MSP experts to enable specific tech investments, allowing them to remain agile with changing tech developments.
Technology Expertise Challenges
Why Not Build That Team Myself?
Technology teams today are no longer tasked with keeping the lights on and technology running smoothly. They are strategic players in moving the business forward, streamlining processes, investing in new technology and aligning to the organizational objectives.
These tasks call for a much wider and deeper level of technology expertise. To build a team with the various certifications, regulatory knowledge, and experience needed to successfully meet these targets is enormously expensive. So, organizations extend IT teams with the experts at an MSP who have these qualifications, sharing that expertise and cost with other businesses.
The other risk?
On top of the cost, there is a larger risk factor. When you invest in specific skills for the internal teams, you are investing in a strategic technology decision. Changing direction, remaining agile, becomes more difficult. In the past year alone, we saw a rapid deployment of remote-work solutions which were just as quickly replaced by hybrid work-models. In continued times of uncertainty, flexibility is key.
By working with an outside partner, you offload that risk. The MSP is responsible for investing in cloud-certified and security-credentialed experts, not you. You extend IT teams by joining forces with a partner to meet specific business needs, enabling your organization to remain agile and change direction when needed.
How an msp takes on that risk
Technology decisions with strategy
Managed services providers, on the other hand, operate with that risk at the center of their business model. By retaining the best talent in the most relevant technologies, MSPs ensure they can provide the right services and solutions to their clients.
This way, it isn’t necessary for every company to have their own Microsoft-, Google-, AWS- and IMB-certified cloud experts – they rely on the MSP to have the expertise and instead focus internally on building out the strategy that informs those technology decisions.
Internal IT Can Be More Strategic
Offloading "tech support"
The other big benefit of working with an MSP is offloading the “tech support” aspect of the business. Putting out little fires, monitoring and managing the data center or storage solutions, and testing and managing backups can all be offloaded to an MSP team.
Internal IT can then focus on how the technology solutions and tools operate within the business to support organizational directives. It’s more strategic, more effective, and a better use of IT staff that specialize in your business. This is one more reason why businesses extend IT teams with managed services.
Committed to Your Success
An extension of your team
King Street Tech is recognized for excellence, relevance, and integrity. Our approach begins and ends with your business goals, driving predictable outcomes with proactive and process-driven solutions.
Whether you need cloud solutions, infrastructure technology, contact center or collaboration solutions, or disaster recovery and security frameworks, the experts we have on our team will partner with you to share their expertise and deliver on your goals.